Privacy Policy

Wellness Natural Inc. and its affiliates (also collectively referred to as “we”, “our” and “us”) are concerned about privacy issues and want you to be familiar with how we collect, use and disclose confidential and/or personal information. This Privacy Policy describes our practices in connection with information that we collect through activities on this Website. It does not apply to the information we may collect by other means. By providing Personal Information (as such term is defined below) to us, you agree to the terms and conditions of this Privacy Policy.

What information do we collect?

  • We collect information from you when you register an account on this Website, enter a contest or sweepstakes, respond to a survey, or participate in another Website feature.
  • When registering, we may ask you for information such as your:
    • Name
    • E-mail address
    • Mailing address
    • Phone number
    • other similar personally identifying information (collectively “Personal Information”).

If you submit any Personal Information relating to other people to us or to our service providers in connection with this Website, you represent that you have the authority to do so and to permit us to use the Personal Information in accordance with this Privacy Policy.

  • Like many websites, we use “cookies” to enhance your experience and gather Personal Information about visitors to our Website. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.
  • We may also collect non-personally identifiable (anonymous) visitor information.

How do we use your information?
To the extent permitted by applicable law, we may use Personal Information:

  • To personalize your Website experience and to allow us to deliver the type of content and product offerings in which you are most interested through interest-based advertising and other means.
  • To respond to your inquiries and fulfill your customer service requests, such as to send you newsletters or to respond to your questions and comments.
To allow you to participate in contests, promotions, surveys and other campaigns and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal Information.
  • To send administrative information to you, for example, information regarding the Website and changes to our terms, conditions and policies. You may not opt-out of receiving these messages.
  • For our business purposes such as analyzing and developing new products, market research, determining effectiveness of our promotional campaigns, gauging customer satisfaction and providing customer service.
  • As we believe to be necessary or appropriate: a) under applicable law, including laws outside your country of residence; b) to comply with legal requirements; c) to respond to requests from government entities; d) to enforce our terms and conditions; e) to protect our rights, privacy, safety or property, and that of you and others; and f) to allow us to pursue available remedies or limit the damages that we may sustain.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other Website features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

Do we use “cookies”?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about Website traffic and Website interaction so that we can offer better Website experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our Website visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome, Safari or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your Website experience more efficient and some of our services will not function properly.

Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your Personal Information unless we provide you with advance notice, except as described below and as consistent with law. The term “outside parties” does not include affiliates of Wellness Natural. It also does not include third party service providers who provide services to Wellness Natrual such as website hosting, IT services, marketing and promotion services, and other services. We may also release your information when we believe release is appropriate a) under applicable law, including laws outside your country of residence; b) to comply with legal requirements; c) to respond to requests from government entities; d) to enforce our terms and conditions; e) to protect our rights, privacy, safety or property, and that of you and others; and f) to allow us to pursue available remedies or limit the damages that we may sustain.  

Collected non-personally identifiable (anonymous) visitor information may be provided to other parties for marketing (including audience targeting and campaign management), advertising (including interest-based advertising), consolidated benchmark information studies or other uses.

How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please click the unsubscribe link contained in the emails we send you and following the instructions. Please note that due to email production schedules you may receive any emails already in production.

Security
We use reasonable organizational, technical and administrative measures to protect Personal Information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem through the support form at www.SimplyProtein.ca (note that physical mail notification will delay the time it takes for us to respond to the problem).

Third party links
Our Website may contain links to other websites of interest. However, once you have used these links to leave our Website, you should note that we do not have any control over that other website. Therefore, we are not responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy policy applicable to the website in question.

Retention Period
We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Use of Website by Minors
The Website is directed to individuals who are permitted to share their Personal Information without parental consent, and we request that other individuals (including individuals under the age of 13) not provide Personal Information through the Website.

Cross Border Transfer
Your Personal Information may be stored and processed in any country where we have facilities or service providers, and by using our Website you consent to the transfer of information to countries outside of your country of residence, which may provide for different data protection rules than in Canada.

Changes to our policy
If we decide to change our Privacy Policy, we will post those changes on the Website. Policy changes will apply only to information collected after the date of the change. This policy was last modified in January 2021.

Online Policy Only
This Privacy Policy applies only to information collected through our Website and not to information collected offline.

Terms of Use
Please also visit our Terms of Use section of this Website establishing the use, disclaimers, and limitations of liability governing the use of our Website.

Contact Us
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue through the support form at www.SimplyProtein.ca.

Drop us a line